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    Globe deploys 180 assistance desks in priority areas to help basic phone users

    Leading digital solutions platform Globe has been deploying 180 assistance desks in 72 provinces with the highest concentration of users of basic phones, or phones limited to call and text capability.

    The move is on top of the assisted SIM registration booths the company has put up in more than 100 sites in partnership with various local government units and partner groceries and malls.

    Since January, Globe has also participated in several runs of the NTC-led SIM registration caravans. It has been supporting more than 500 NTC-mandated assisted SIM registration booths that will run in up to four remote areas per region every week until the April 26, 2023 deadline.

    Aside from on-ground activities, the company urged customers to take advantage of the GlobeOne app and its dedicated SIM registration website, https://new.globe.com.ph/simreg, to register their SIMs easily for free. Postpaid customers, meanwhile, simply have to text SIMREG to 8080 to confirm that their details earlier submitted to Globe are updated.

    “We are committed to making the SIM registration process as seamless and convenient as possible for our customers, which is why we are deploying additional assistance desks in areas with the most unregistered users of basic or feature phones. We are committed to fighting SIM-related crimes to protect our customers, that’s why we want to help everyone comply with the mandate,” said Cleo Santos, Globe Channel Management Group Head.

    Globe has 86.7 million SIM users under its network. SIMs not registered by the deadline will be deactivated.

    To know more about SIM Registration, go to https://www.globe.com.ph/register-sim-card.html. To learn more about Globe, visit www.globe.com.ph.

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